Direct answer and scope
The General Price List, or GPL, is a document-quality and price-comparison document. Federal guidance identifies sixteen categories that must be itemized when a provider offers them. The categories include basic services, transfer, preparation, facilities, vehicles, caskets, and outer burial containers. The relevant question for an absent category is therefore not simply whether a row is missing, but what the provider’s current documents establish about offering, selection, inclusion, and price.
A missing category should remain unresolved unless the supplied written evidence supports a narrower status. “Not offered” requires evidence about the provider’s offering. “Not selected” concerns the consumer’s choices. “Included elsewhere” requires a written indication of where the charge or service is included. A documented amount requires a current written amount. If none of those conditions is established, the appropriate status is omission or unknown, depending on whether the absence itself is being recorded or the underlying fact is being investigated.
This guide addresses California consumers using the supplied federal and California consumer guidance. It does not determine whether a particular charge complies with the Funeral Rule, interpret a contract, or decide what a provider’s line item covers.
How to use the supplied evidence
Start with the current GPL and confirm its document-quality fields: the provider identity, the General Price List title, the effective date, and the required disclosures applicable to the provider’s offerings. An effective date helps identify the document being examined, but it does not establish current license status, current availability, or the final amount of outside charges.
Then use the official category list as a worksheet. Copy the category name and the exact wording shown in the current written materials. For each row, record whether the provider offers the category, whether the consumer selected it, whether another written charge or package identifies it as included, and whether a written amount is supplied. Keep the result status separate from the amount field. A category can be unresolved even when another part of the document contains prices.
After arrangements are made, compare the written statement of selected goods and services with the choices actually made. That statement is the relevant place to check which goods and services were selected and the prices stated for them. If the GPL and the selected-services statement appear to describe the same work differently, preserve both wordings and request a written explanation rather than choosing an interpretation.
For comparison purposes, use only values copied from current written documents. Itemized categories are more informative for like-for-like comparison than a headline total alone, but an entered subtotal does not establish completeness, availability, quality, suitability, or the final bill. The supplied sources do not provide a current statewide average California funeral price, so no amount should be filled in from a general benchmark.
Decision framework
Use “not offered” only when the current written evidence says the provider does not offer the category. Use “not selected” only when the arrangement record or written selected-services statement shows that the consumer did not choose it. These statuses answer different questions: one concerns the provider’s offering, while the other concerns the particular arrangement.
Use “included elsewhere” only when a current written document identifies the other charge, basic-services fee, or package that includes the category. The basic-services fee covers common arrangement work such as planning, permits, notices, sheltering remains, and coordination with third parties. Optional goods and services that are separately itemized are not folded into that fee under the supplied guidance. Do not infer a provider’s exact allocation method when the current GPL is not available.
Use “documented amount” when a current written document supplies an amount for the category or the applicable charge. Keep the amount tied to its exact label and wording. If the document shows a minimal-service price and a separate basic-services fee, add a question about possible duplication and request a written explanation; do not label the provider’s charge either way.
Use “omission” when the category expected for the worksheet is absent from the document being reviewed. Use “unknown” when the available evidence does not establish whether the provider offers the category, whether it was selected, whether it is included elsewhere, or what amount applies. These statuses should remain distinct from one another rather than being collapsed into a single blank or numerical entry.
Limits and what to verify next
An omitted GPL category does not alone resolve the provider’s offering, the consumer’s selection, the location of a charge, or the amount due. The next step is to ask for the current written document that addresses the unresolved point: the current GPL for category and price information, the written selected-goods-and-services statement for the arrangement choices, or a written explanation identifying an inclusion or allocation.
When comparing documents, preserve the distinction between the professional-services row and optional preparation, facilities, vehicles, and merchandise rows. The basic-services fee is the only non-declinable funeral-home fee for services, facilities, or unallocated overhead under the supplied federal guidance, unless state or local law requires otherwise. That rule does not permit a reader to classify a particular provider line automatically; the provider’s wording and the relevant documents still need to be reviewed.
Ask the provider to identify the applicable category, state whether it is offered, identify whether it was selected, identify any other charge that includes it, and provide the written amount if one applies. Also ask which document controls the description used for the arrangement. Keep unanswered questions marked unresolved. Current requirements and documents should be verified directly before relying on the classification.
Questions people ask
The questions below apply the same evidence distinctions to common GPL review problems. They do not replace the current written documents or decide how a particular provider’s charge should be treated.
Evidence behind this page
Each point below is restricted to what the cited primary source supports. Administrative listing status is not a quality endorsement.
| Evidence | Supported point | Scope and limitation |
|---|---|---|
| Evidence 1 | Use provider identity, document title, effective date, and required disclosure presence as document-quality fields. | An effective date does not establish current license status, service availability, or the final amount of outside charges. |
| Evidence 2 | Use the official categories as neutral worksheet rows and retain not offered, not selected, included, entered, and unknown as distinct states. | Do not infer that an omitted category is offered, selected, free, unlawful, or included elsewhere. |
| Evidence 3 | Explain selection rights and tell readers to compare the written selected-goods-and-services statement with the choices they actually made. | Do not decide whether a particular charge is optional or unlawful without the relevant written documents and primary authority. |
| Evidence 4 | Show where the basic-services fee appears and add a duplicate-fee question when a minimal-service price and a separate basic-services fee are both entered. | Do not automatically label a provider's line a violation; preserve its wording and request a written explanation. |
| Evidence 5 | Separate the professional-services row from optional preparation, facilities, vehicles, and merchandise rows in a worksheet. | Do not infer a provider's exact inclusions or allocation method when its current General Price List is not supplied. |
| Evidence 6 | Offer a like-for-like worksheet based solely on values the user copies from current written documents. | A lower entered subtotal does not establish completeness, availability, quality, suitability, or a final bill. |
| Evidence 7 | Explain why this resource leaves every amount empty until the user enters evidence from a current document. | Do not extrapolate a market average, range, likely total, cheapest option, or inflation-adjusted estimate from these sources. |
Questions people ask
Which categories must be itemized when a funeral provider offers them?
FTC guidance identifies sixteen GPL categories that must be itemized when the provider offers them. They include basic services, transfer, preparation, facilities, vehicles, caskets, and outer burial containers. Use the current document and retain the provider’s exact wording for each applicable category.
Does a missing GPL row mean that the item is free?
No. A missing row does not by itself establish an amount or show that the item has no charge. Record the omission and seek the current written document or explanation needed to determine whether the category is offered, selected, included elsewhere, or still unknown.
Can omission prove that the item is included in the basic-services fee or a package?
No. Inclusion requires written evidence identifying the basic-services fee or another charge or package as covering the category. The basic-services fee covers common arrangement work under the supplied guidance, while separately itemized optional goods and services are not folded into that fee. Do not infer the provider’s allocation method from an absent row.
How are not offered, not selected, included, and unknown kept separate?
Not offered describes the provider’s offering; not selected describes the consumer’s choices; included elsewhere describes a written allocation to another charge or package; and unknown means the available evidence does not resolve the point. Use the current GPL, the written selected-goods-and-services statement, and any written explanation to assign one of these statuses.
Can this page decide that an omitted row violates the Funeral Rule?
No. The supplied guidance identifies categories and document requirements, but an omitted row alone does not resolve the facts needed for a case-specific determination. Preserve the document wording, compare the relevant written records, and request an explanation or verify the current requirements with the appropriate authority.
When must offering, selection, inclusion, amount, and total remain unresolved?
Keep those points unresolved whenever the current written evidence does not establish them. Do not supply an amount from a statewide average or other benchmark. A written selected-services statement should be compared with the choices made, while any disagreement about a line’s description or allocation should be preserved and referred back for a written explanation.
Primary sources
- Federal Trade Commission — Funeral Industry Practices Rule Verified 2026-08-26
- Federal Trade Commission — Consumer Rights Under the Funeral Rule Verified 2026-08-26
- Federal Trade Commission — Funeral Costs and Pricing Checklist Verified 2026-08-26
- Federal Trade Commission — Complying with the Funeral Rule Verified 2026-08-26
- California Cemetery and Funeral Bureau — Consumer Guide to Funeral and Cemetery Purchases Verified 2026-08-26